![]() " nsresult: "0x80520015 (NS_ERROR_FILE_ACCESS_DENIED)" location: "JS frame :: chrome://mozapps/content/profile/createProfileWizard.js :: onFinish :: line 201" data: no]"Ĭan you do the following and report back on each step. If i paste the original files back into the Appdata.Thunderbird folder I get the original problem when trying to start Thunderbird. When I open the profile manager there are none listed. I find a new empty profile folder within the profiles folder every time I repeat the above process. There does not seem to be a work around for this. " nsresult: "0x80520015 (NS_ERROR_FILE_ACCESS_DENIED)" location: "JS frame :: chrome://mozapps/content/profile/createProfileWizard.js :: onFinish :: line 201" data: no]" Probably the chosen folder isn't writable. ![]() Tried creating a new profile resulting in error message as follows: Reinstalled Thunderbird.Ĭlicking on Thunderbird (normal mode or safe mode) takes me to profile manager. Deleted %Appdata%.Thunderbird folder and uninstalled Thunderbird. Made copies of all folders in %Appdata%.Thunderbird folder and put in safe place. Thunderbird would not start in safe mode. scroll down and look for a file called '''parent.lock''' ![]() It will look similar to the image shown below. * C:\Users\Windows user name\AppData\Roaming\Thunderbird\Profiles\Profile name - (typically fault where the x's are letters and numbers) Re : ''gave a message to close since another instance was currently running. scroll down and look for a file called parent.lock
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